Silky Toes gladly accepts returns or exchanges of unworn and unwashed merchandise purchased online or by phone within 30 days of purchase date.
• Return for store credit.
You will be sent a prepaid shipping label, and then as soon as we receive your return, you'll receive a Silkytoes.com gift card code valid for 30 days. Start Return Here
• Return for refund.
You will be sent a return pre-paid shipping label via email. The cost of the return shipping will be deducted from the total refund. As soon as your return is received, we'll issue a refund to your original method of payment. If after 7-10 business days you still have not received your refund, please contact us at [email protected]. Start Return Here
We do not refund the original shipping and handling that you paid on the order.
Please attach the Return Form included in your original package.
• Exchange for a different item.
You will be sent a prepaid shipping label free of charge, and the exchange will be processed as soon as we receive the item. Start Exchange Here
Defective, incorrect, or missing items:
If you receive a defective, or incorrect item, or you receive your order missing an item, please email us at [email protected] and we will be of help!